Authorised direct dealers

What makes us different - about us and our history.

MobilePhoneCentral.co.uk is the online division for Intek Communications Ltd,
an independent £10 Million turnover company trading for over 9 years with 30 retail stores across the UK. We have many fantastic "Web Only" deals that you will not find in our stores which you can buy online with FREE next day delivery and 1 month FREE insurance.

Our UK based websales staff are highly experienced in mobile phone sales professionals and are ready to take call today - no pressure sales advice!

Our Cashback and free gift offers.

At MobilePhoneCentral.co.uk, we offer the very highest levels of customer service in a marketplace rife with rogue companies who have absolutely no intention of fulfilling a deal (despite what they say on their websites), or who over commit on deals which are simply not commercially viable to offer in the first place.

We as a company also monitor Internet mobile phone user forums and know our competition is failing in many areas, from the feedback given by their own customer's bad experiences.

BEWARE - There are many companies who will "offer" considerably higher cashbacks than us to entice your business. A simple search on google will reveal the companies to avoid and their trading history of cashback non-payments.

Our approach is different - We think of our customers as our "lifeblood" and we certainly do not take for granted the trust they place in us when they choose us for a mobile phone.

How to claim your free / discounted line rental offer.

We believe in offering deals which are transparent and are as easy to follow as possible, this results in a simple process for you to follow and happier customers for us!

With any "half price" or "free" line rental deal from any independent dealer it is important to remember you will still pay the normal monthly charge to the network for the tariff you have chosen. The offer from the dealer will be paid via cheque or direct credit and once fully claimed, will equal the line rental offer advertised over the life of the contract you have with the network.

12 Month free or half price line rental offers – Claim at month 6, 9 and 12.

18 Month free or half price line rental offers – Claim at month 6, 9, 12, 15 and 18.

Simply send us a copy of your airtime bill within 60 days of the billing date with the voucher supplied and we will issue a cheque each time within 5 working days.

How do i claim the line rental offer?

Instant Cashback (NO CLAIM REQUIRED).

We will send you a cheque for the amount offered, after 28 days from the date of connection - this is to allow sufficient time for us to be paid by the network.

Free Gifts (X-Box, Nintendo Wii etc).

12 and 18 Month Contracts – One claim required within 60 days of connection.

Simply send in the voucher supplied with a VALID proof of address and identity and we will despatch the goods within 3 days subject to stock and availability (You'd need the same identification if you were buying on the high street).

How do i claim the free gift offer?

Fair Play.

To keep our deals competitive, we keep administration to an absolute bear minimum and all it requires is some simple organisation to ensure claims are submitted correctly. We are confident that you will not experience any problems as all our offers meet the network's recommended guidelines on cashback and redemption promotions.

There are some important points to remember about our offers which you must read:

• All offers are subject to your account with the network being kept in good order (payments on time etc) and you fulfiling the minimum contract term as agreed at the point of purchase.
• All claims MUST be submitted within the requested validity periods which are clearly shown on the claim form supplied. If a claim is received after the 60 day deadline this will render the claim null and void.
• We recommend you send you claims by recorded delivery, we accept no responsibility for claims lost in transit by other methods.

Safe and Secure - 128bit payment encryption:

Our secure system processes transactions using the very highest level of 128 bit encryption technology available today. This ensures your credit card account number and other account details cannot be viewed, intercepted or altered in any way whatsoever. The card transaction is made remotely by a bank appriced payment gateway using the very latest 3D secure technologies which means your card details are not stored in anywhere on our systems, and are not visible to any members of our staff. A padlock symbol will appear in the bottom of your browser when you enter the payment section, this indicates a secure, encrypted payment environment between you and our UK based payment gateway. When the transaction is complete, you will then be passed backed to us where the result of your payment is displayed in your browser. Endorsed by the Major UK banks and card issuers, this is the safest form of buying online and we want you to be rest assured we take your card security very seriously. To ensure a successful transaction, please enter your address exactly how it is printed on your card issuer's statement - We will not process your order until we are able to match this 100% with your bank. All goods are only sent to the registered cardholders address or your place of business*, this protects you and us against fraudulent use of your card - We make no exceptions. *Deliveries made to a work address require identification and are made at our discretion.

	100% Satisfaction Guaranteed
	If there is any aspect of your claim you do not understand or need assistance, please call the Web Sales Manager on 08707 400 500
	We are here to help!